Comments on: Don’t buy books, Chegg them

By: Chad

Chad — Wed, 24 Feb 2010 21:55:13 +0000

Chegg is the best! Not only does it save me a lot of cash, but they are very green friendly!

coupon code CC120011 saves me 11% more on my books, and when I sell the books the code gives me an extra $5

By: Lauren

Lauren — Mon, 18 Jan 2010 23:47:08 +0000

This is my first semester to order from Chegg because buying books are sooooo expensive and half the time most of my books go to waste because they won’t be bought back the next semester. So I decided to rent my books and it is WONDERFUL!!! I saved $470.00 no joke…my textbooks last semester were around $800…well this semester they were $260! I love CHEGG!!! They sent my books sooner than expected within 5 days even with it being a holiday during the business days. Great condition and very pleased. Thanks CHEGG!!! I will definitely do this again!

By: Hattie

Hattie — Sat, 16 Jan 2010 20:48:23 +0000

Wow, I’m surprised to here such bad things about Chegg. I ordered my books and got them all just a few days later.

By: Allison

Allison — Wed, 06 Jan 2010 16:20:55 +0000

I have had nothing but great experiences with Chegg since I started using them a year ago. I don’t understand how all of these people had horrible experiences. The customer service thing is sort of true, yes it is a little hard to get in touch with someone. But, the savings that I have achieved through them more than makes up for the lack of customer service. I have never had any problems with receiving my books or the condition they were in. In fact, they have always been in almost perfect condition.Not only that, but I have always received them in the time that they have specified that it takes to ship them.

By: John

John — Tue, 15 Dec 2009 20:23:57 +0000

I have been very pleased with Chegg’s service and am getting ready to rent next semester’s books from them. Chegg also buys used books. I got around $40-50 per book which was MUCH higher than I could get from the college bookstore or even by selling on Amazon. Coupon code CC101954 gives you an extra $5.00 when you sell your books to Chegg. The same coupon gets you an extra 5% off of book rentals.

By: Daniel

Daniel — Tue, 03 Nov 2009 15:38:18 +0000

Yeah I can’t get a hold of chegg at all. I rented 3 books from them and only received 2 of them. I tried the customer service, what a joke. They provide no e-mail address. The phone number they have is only for account information and their card varification. Good luck getting a hold of a real person in their chat. Just keeps asking me to type in a question in a box. I don’t know what to do with the book I need. I guess I’ll just cancel the rented order for just the one book. Chegg kind of sucks I guess. If their customer service was better I’d keep getting books from them, but I’m done.

By: Rhonda

Rhonda — Thu, 03 Sep 2009 22:45:22 +0000

I am very disappointed that I did no get a scholarship for my books. i was told by one student that she got a 200 credi to rent books and she did not get a scholarship. It is hard for me to buy my books so I am trying to rent them but that is even hard when i can not get all help for my schooling…

By: John

John — Wed, 26 Aug 2009 00:33:28 +0000

I have had great luck with Chegg. The books were in excellent condition and shipped fast. Get an extra 5% off your Chegg order with promo code CC101954

By: Amy

Amy — Fri, 19 Dec 2008 18:07:50 +0000

I agree with the others – do NOT order from Chegg. I have had so many problems with this company since I ordered my textbooks there in the fall, and their customer service is pretty much non-existent and gives you conflicting information. They waited at least a week to tell me that they didn’t even have some of the books in stock that I ordered, and the books they did send didn’t even arrive until close to 3 weeks after I ordered them. This was after paying extra for priority shipping, too. Then halfways through the semester they sent me 31 text message notifications, one or two every 15 minutes or so, between 2:00 and 6:30 am just to inform me that a book had been cancelled a couple months earlier. On top of that, their return process doesn’t even work and only gives you the option to buy or extend the order, so now I’m fighting with them on that one too. The concept is good, but this company has terrible service!

By: Brian

Brian — Wed, 17 Sep 2008 04:49:57 +0000

DONT ORDER FROM CHEGG! I never got my book! Customer service never responded to my 4 e-mails or countless calls.

Finally had to get the Better Business Bureau to come after them!